Last updated: 4 October 2026
PawBoly is run by [Your name or business name], Raipur, Chhattisgarh, India. This policy explains what information we use, why, and your choices, in line with India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
In short: you can use PawBoly without giving us your name, phone or email. If you sign in, we keep your email and your pets’ details so they work on every phone. We don’t sell your data, and we don’t show ads that track you.
| What | When | Why |
|---|---|---|
| Your pet’s profile: animal, breed, age, weight, allergies, health needs, habits | When you fill it in | To rank food and make diet plans. Without an account it stays on your phone only. |
| Email address | Only if you sign in (pet owners) or list a business | To sign you in and to contact you about your account. |
| Saved pets and refill reminders | If you save a pet while signed in | To sync your pets across phones and remind you before food runs out. |
| Notification address for your phone | Only if you tap “Turn on alerts” | To send refill reminders. You can turn alerts off at any time. |
| Location | Only when you tap “Use my location” or choose a city | To show shops and care near you. We use it on your phone to find nearby places and don’t store your exact location on our servers. |
| Buy and contact clicks: product, store, animal and breed, time | When you tap a store, WhatsApp, Call or Directions button | To know which products and shops are useful, and to show businesses how many people contacted them. Not linked to your name or email. |
| Search words | When you search | To add products people look for. Stored without anything that identifies you. |
| Questions to “Ask AI” | Only when you use it | Your question and pet profile are sent to our AI provider to pick products. Please don’t include your name, phone or address. |
| Business details: name, address, phone, WhatsApp, location, hours, services, prices | When a business lists itself | Shown publicly so customers can find and contact the business. |
We don’t use advertising cookies or third-party tracking. PawBoly saves a few things in your browser’s storage so the app works: your pet profile, chosen location, settings, recent searches (for Instinct picks), saved pets and reminders, and, if you sign in, your sign-in session. You can turn off “Learn from my activity”, tap “Clear history”, or clear this site’s data in your browser settings at any time.
Fonts are loaded from Google Fonts, so Google receives your device’s IP address when a page loads.
We don’t sell or rent your personal data. We use these service providers to run PawBoly, only for that purpose:
Some of these providers may process data outside India. We may also share information if the law requires it, or to protect users and the service from fraud or abuse.
Stores and businesses: when you leave PawBoly for Amazon, Supertails, Blinkit, Zepto or any other store, or contact a local business, that store or business handles your information under its own policy. When you tap “Order on WhatsApp”, WhatsApp opens with a message you can edit before sending; we don’t see it.
You can ask to see, correct or delete your personal data, withdraw consent (for example, turn off alerts or sign out and delete your account), and nominate someone to act for you. Email [your email] from the email on your account. We reply within 30 days. You can also complain to the Data Protection Board of India.
You can delete a saved pet or stop a reminder yourself in My pets at any time.
PawBoly is for adults. Children under 18 should use it with a parent or guardian, and shouldn’t create an account without their permission.
Data is sent over HTTPS. Database rules make sure each pet owner can see only their own pets and reminders, and each business only its own listing. No system is perfectly secure, so please keep your email account safe.
Recommendations, portions and AI answers are general guidance, not a diagnosis. Please see a veterinarian about medical diets, allergies or any change in your pet’s health.
We will update the date at the top when this policy changes, and show a notice in the app for important changes.
[Your name or business name]
[your business address], Raipur, Chhattisgarh
Email: [your email]